1. Information We Collect

We collect the following types of information:

a. Personal Information

When you interact with our Services, we may collect personal information that you voluntarily provide, such as:

• Name
• Email address
• Phone number
• Company name
• Job title
• Payment information (for subscriptions or services)

b. Usage Data

We automatically collect certain information when you use our Services, including:

• IP address
• Browser type and version
• Pages visited
• Time spent on pages
• Device information (such as operating system)
• Location data (if enabled on your device)

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, track user activity, and collect information about how our Services are used. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our Services: Including personalizing your experience and developing new features.
• To communicate with you: Responding to inquiries, sending notifications about updates, or providing customer support.
• For marketing purposes: Sending promotional emails, newsletters, or other materials (with your consent).
• To ensure security and compliance: Preventing fraud, managing access to the Services, and complying with legal obligations.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:

a. Service Providers

We may share your information with trusted third-party vendors and service providers who help us operate our business and deliver the Services, such as:

• Cloud hosting providers
• Payment processors
• Marketing and analytics platforms

These third parties are contractually bound to protect your information and use it only for the purposes we specify.

b. Legal Obligations

We may disclose your personal information if required to do so by law or if we believe such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of Acutus AI
• Prevent fraud or other illegal activity
• Ensure the safety of our users or the public

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. You will be notified of any such changes and have the opportunity to opt-out.

4. Data Security

We take the security of your data seriously. We use a combination of technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, or alteration. These measures include encryption, access controls, and secure servers. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

6. Your Privacy Rights

You have certain rights regarding your personal information, including:

• Access and Correction

You can request access to the personal information we hold about you and ask for corrections if it is inaccurate or incomplete.

• Data Portability

You can request a copy of your data in a structured, commonly used, and machine-readable format.

• Deletion

You can request that we delete your personal information, subject to certain legal exceptions.

• Opt-Out of Marketing Communications

You can unsubscribe from our marketing emails by clicking the "unsubscribe" link in any email. You can also adjust your preferences in your account settings

• Cookie Preferences

You can control or delete cookies through your browser settings. However, some features of the Services may not function properly if cookies are disabled.

7. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of any third-party websites you visit.

8. International Data Transfers

Acutus AI operates globally, and your information may be transferred to, and processed in, countries other than the one in which you reside. We ensure that such transfers are conducted in compliance with applicable data protection laws and that appropriate safeguards are in place.

9. Children's Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date. Your continued use of the Services after the changes take effect will constitute acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Acutus AI Insights Private Limited

Email: contactus@acutusai.com

Address: Suite 32, 1st Floor, AWFIS Majestic Signia, A-27, Sector -62, Noida, 201309, India